Returns & Exchanges

We stand by the quality of our products and want you to be satisfied with your purchase. Upon product return, we issue a refund to your credit card or exchange the unsatisfactory product.

We Request You Follow a Few Reasonable Guidelines

Products must have been purchased directly from the Alpha Blu website or our 800 number. Products must be returned unopened within 14 days of ship date. Please include an image or copy of your receipt. Otherwise, send your order number, name, e-mail address, phone number and the reason for product return. We cannot accept returns on opened products. Original shipping and handling charges are non-refundable.